At Camping Todays, customer satisfaction is important to us. Please review our refund and return policy carefully before placing an order.
1. Eligibility for Returns
You may request a return only under the following conditions:
- The item received is damaged.
- The item received is incorrect.
- The item has a manufacturing defect.
Requests must be made within 48 hours of delivery.
2. Return Process
- To initiate a return, contact us at [email protected] with your order details and clear images of the issue.
- Items must be unused, in original condition, and with original packaging.
- Returned items will be inspected before approval.
3. Refund Process
- Once the return is approved and inspected, a refund will be processed.
- Refunds are issued using the same method used for payment.
- Processing time may vary depending on verification and logistics.
4. Non-Returnable Items
Returns will not be accepted if:
- The item has been used or altered.
- The request is made after the allowed time period.
- Damage occurred due to misuse or improper handling.
5. Order Refusal
If a customer refuses delivery without a valid reason, the order will not be eligible for a refund.